Return & Refund Policy
We want you to feel confident in every purchase. Please review our return and refund guidelines below before completing your order.
Tools such as brushes and scissors may be returned within 14 days of purchase if the item is defective.
• Proof of purchase is required
• Items must be returned in original packaging
• All returns are inspected prior to approval
If approved, refunds will be issued to the original form of payment.
Eligible returns include professional tools such as:
• Brushes
• Scissors
Items must be defective and returned within the allowed return window.
Due to hygiene and professional safety standards, the following items are FINAL SALE:
• Brow lamination kits
• Brow gels
• K18 treatments
• Any opened or used beauty products
These items cannot be returned or exchanged.
Returns will not be accepted for:
• Normal wear and tear
• Improper use
• Damage caused after purchase
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you promptly.